Returns, Refunds & Exchange
Returns & Refunds:
Making a return is as simple as purchasing. Simply send back the item that you want to return(with tags and original packing) and fill out the return questionnaire and you will receive an email with more info regarding the return. You can only return ONCE.. NO RETURNS ON CUSTOM ORDERS.
To exchange a recently purchased item please put the item in its original packing contents and send back to the enclosed address. Once the item is received in its original condition, you will receive complimentary express 1 day shipping, so that you can enjoy your new item sooner as you expected. YOU CAN ONLY EXCHANGE ONCE. NO EXCHANGES ON CUSTOM ORDERS.
Shipping Time & International Shipping:
Depending on availability and quantity orders can take anywhere from 24 to 48 hours to process. Once order is processed shipping will take 5-7 business days. ALL ORDERS PROCESSED WILL RECIEVE A VALID TRACKING NUMBER.
International shipping is available, however it requires an additional shipping and handling fee.
Preordering an item that has been recently listed as unavailable is a method that you can take to secure an item. Simply shoot us an email with the item number, your size, color and quantity and we'll send you an invoice. ALL INVOICES MUST BE PAID WITHIN 48 HOURS.